Winchester City Hall is 540-667-1815. Mayor, City Council by ward, the city manager and every department's number, plus police non-emergency: 540-662-4131.

Last checked Oct. 18, 2026. Names and numbers come from the City of Winchester’s Contact Us page, City Council and Mayor page and department pages.

Winchester is an independent city with a mayor, an eight-member City Council (the city’s Common Council) and an appointed city manager who runs the day-to-day government. The main number reaches every department.

Who to call first

  • City Hall main line: 540-667-1815, Rouss City Hall, 15 N. Cameron St., 8 a.m. to 5 p.m. weekdays
  • Emergency: 911
  • Police non-emergency (and animal control): 540-662-4131
  • Report a problem online: Request Assistance

Mayor and City Council

Council meets on the second and fourth Tuesdays at 6 p.m., with a work session right after when one is held. Agendas are on the city’s agenda portal.

Name Seat Phone Email Term ends
Les Veach Mayor (at large) City Hall, 540-667-1815 2028
Richard Bell Ward 1 540-247-6501 richard.bell@winchesterva.gov 2026
Chip Newcome Ward 1 301-908-2755 chip.newcome@winchesterva.gov 2028
Emily Rose Windle Ward 2, vice president of council 215-350-3216 emily.windle@winchesterva.gov 2026
Kim Herbstritt Ward 3 540-533-9647 kim.herbstritt@winchesterva.gov 2026
Corey Sullivan Ward 3, president of council 540-532-4583 corey.sullivan@winchesterva.gov 2028
Kathy Tagnesi Ward 4 540-532-3476 kathy.tagnesi@winchesterva.gov 2026
John C. Fox Council member (ward not listed on his city page) City Hall 2028
Terry L. Sloane Council member (ward not listed on her city page) City Hall 2028

One seat in each ward is on the ballot Tuesday, Nov. 3, 2026; see our voting guide. Find your ward on the city’s voting wards map.

City manager and clerk

City Manager John Piper runs city departments. He was deputy city manager from 2022 to 2025, overseeing police, fire and rescue, emergency management and social services. The city manager also serves as clerk of council, preparing agendas and minutes and keeping ordinances and resolutions. Reach the office through City Hall, 540-667-1815.

Department numbers

For Call
Trash, recycling, water, sewer, streets, potholes Public Services, 540-773-1340, 301 E. Cork St.
Utility bills Public Services, 540-773-1340; My Bill
Planning, zoning, building inspections, code enforcement 540-546-3487, or City Hall option 7
Real estate and car tax bills Treasurer, 540-313-9538
Business licenses, car registration, tax relief Commissioner of the Revenue, 540-313-9539
Voter registration and elections Office of Elections, 540-545-7910, 107 N. East Lane
Parks, pools, Rec Center Parks and Recreation, 540-662-4946
Downtown parking garages and permits Winchester Parking Authority, 540-722-7575
City buses and paratransit Transit, 540-667-2230
Fire and Rescue administration 540-622-2298
Police administration 540-546-1481, 231 E. Piccadilly St.
Sheriff 540-667-5570
Commonwealth’s attorney 540-313-9530
Clerk of the Circuit Court (deeds, wills, marriage licenses) 540-667-5770, 5 N. Kent St.
Social Services 540-662-3807
Housing 540-546-3486
Economic development 540-313-3030
Human resources and city jobs 540-546-3488

Animal control and code complaints

  • Animals: the Winchester Police Department has two animal control officers, who also work as patrol officers. Call the non-emergency line, 540-662-4131.
  • Code enforcement (overgrown lots, property maintenance, blight): each part of the city has an assigned inspector; see the inspector areas map (PDF) or call 540-546-3487.

Records and public comment

What this means for you

  • Not sure who handles it? Call 540-667-1815 or file an online request.
  • Email your two ward council members directly; find your ward on the map first.
  • Trash, water and street problems go to Public Services at 540-773-1340.

Related guides: trash and recycling, property taxes, power outages and public notices.

Frequently asked questions

What is the phone number for Winchester City Hall?

540-667-1815. Rouss City Hall is at 15 N. Cameron St., and city offices there are open 8 a.m. to 5 p.m. Monday through Friday.

Who is the mayor of Winchester, Virginia?

Les Veach. He was first elected to the council in 2008, and his current term expires in 2028.

Who is the Winchester city manager?

John Piper, who was deputy city manager from 2022 to 2025. The city manager also serves as clerk of council.

What is the Winchester police non-emergency number?

540-662-4131. Winchester Police Department animal control officers also respond through that number.

When does Winchester City Council meet?

On the second and fourth Tuesdays at 6 p.m. at Rouss City Hall, with a work session afterward when one is held.